If you need an appointment, please do not attend the surgery in person.
Requesting an appointment
To request an appointment during opening times use any of the methods below:
Get help for any health problem
No more waiting on the phone to get a GP appointment! Tell us your problem or question and we’ll get back to you within 1 working day – online, phone or face to face.
Nurse appointments
See a nurse for blood tests, vaccinations, blood pressure checks, health reviews, and cervical screening.
Minor illness
Get fast help from a pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis. No appointment is necessary. Many pharmacists have a confidential area and are open till late and at weekends.
Phone the surgery
To request an appointment during opening times:
- phone us on 0141 531 6860
When calling the practice, our trained receptionists will ask you some questions and explain the procedure for booking a consultation. All consultations with the GPs will be by phone initially.
Between 6:30pm and 8am Monday to Friday and all day at weekends and on bank holidays your call will be redirected to the NHS 24 111 service.
In an emergency you should call 999. Chest pains and/ or shortness of breath constitute an emergency.
Health reviews
For health reviews, including asthma reviews and smoking cessation please visit our online forms page.
Treatment room
The treatment room is available by appointment only.
If you wish to see one of the treatment room nurses, please consult your doctor first then call them on 0141 531 6860, option 7.
Phone advice
Phone advice with a GP is available. Please contact reception to arrange a phone call, if a GP is not immediately available leave your contact details and the GP will call you when they are free.
Text message reminders
You can now register to receive information by text message on your phone regarding appointments and health care.
If you wish to register for this messaging service please use our online contact the practice form.
Cancelling or changing an appointment
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
To cancel your appointment:
- fill out a cancel an appointment form
- phone us on 0141 531 6860 during opening times
If you need help when we are closed
Between 6:30pm and 8am Monday to Friday and all day at weekends and on bank holidays your call will be redirected to the NHS 24 111 service.
In an emergency you should call 999. Chest pains and/ or shortness of breath constitute an emergency.
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond
- if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
- if you need an interpreter
- if you have any other access or communication needs
Interpreting services
Patients can now use the telephone interpreting service to contact the GP practice. This service can also be used to contact your local pharmacy or contact the hospital to discuss an appointment for example.
An information leaflet is available in multiple languages. It explains how to use the service by calling or by using a mobile app. It provides codes specific to NHSGGC services so can only be used for this purpose.
Visit Interpreting Services – NHSGGC for further information.
Home visits
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 11am on 0141 531 6860.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or have a child under five years and are newly registered with the practice.